Time Management & Healthcare Services Organisations

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Making Time Management the Organisation’s Priority – A McKinsey Report
A must-read article for all – medical and non-medical professionals. Thorough and insightful. More than right and wrong it gives one an insight into one’s own time management style. The interactive are really worth looking at.

Overall, the key seems to be balance. On average, executives (typical business enterprises) in the satisfied group spend 34 percent of their time interacting with external stakeholders (including boards, customers, and investors), 39 percent in internal meetings (evenly split between one on ones with direct reports, leadership-team gatherings, and other meetings with employees), and 24 percent working alone.

In busy healthcare organisations managing time for medical professionals becomes a difficult task. Say for doctors, would they spend: 34% of their time with patients, 39% in internal meetings/interaction, and 24% in working by themselves (preparation of medical and non-medical reports, self preparation, academic/research activity, planning of work)? I would suspect that time with patients would predominate and be even higher in interaction intensive fields such as Ayurveda and Homeopathy. In modern medicine a Doctor may on an average spend 15-30 minutes for a new, complex patient, and 5-10 minutes for a review patient. In Ayurveda, to achieve root cause identification and to prescribe diet-lifestyle-medicine-treatments (as applicable), new (complex cases) and review patients would demand 60-90 minutes and 20 minutes per patient respectively. Or would it? There are Ayurveda physicians whose fame is built on regularly seeing 100-150 patients a day. Then there is no time for documentation, reflection, preparation, whatsoever; or for improving the quality of medical practice or should I say medical outcomes achieved.

What do you think?

 

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