Privacy Policy
Introduction
AyurVAID (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and utilize our services related to medical products. We encourage you to read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect various types of information from you, including:
- Personal Information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Usernames and passwords for account creation and access.
- Health Information:
- Information you voluntarily provide related to your health, conditions, or medical history. This may include data necessary for us to provide relevant products or services.
- Payment Information:
- Payment details collected through our secure payment processing partners, such as credit card numbers and billing addresses. We do not store sensitive payment information.
- Technical Information:
- Details about your device, including IP address, browser type, operating system, and usage data through cookies and similar technologies.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To Process Transactions:
- Facilitate and fulfill your orders for medical products, including shipping and customer service.
- To Communicate with You:
- Send order confirmations, updates, and respond to inquiries regarding your account or services.
- To Improve Our Services:
- Analyse usage data to enhance our website and services, understand customer preferences and improve user experience.
- To Send Marketing Communications:
- Provide information about new products, promotions, and health-related content, only if you have opted in to receive such communications.
- To Ensure Compliance:
- Comply with applicable laws, regulations, and industry standards, and protect our rights and the rights of others.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers:
- We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping partners). These parties are obligated to keep your information confidential.
- For Legal Reasons:
- We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- To Protect Our Rights:
- We may disclose your information to protect our rights, privacy, safety, or property, or that of others.
4. Data Security
We take the security of your personal information seriously and implement a variety of security measures to maintain its safety. These measures include:
- Encryption of sensitive data during transmission
- Secure servers and firewalls to protect our infrastructure
- Regular security assessments and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal information.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
- Right to Erasure: You have the right to request deletion of your personal information, subject to certain exceptions.
- Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain conditions.
- Right to Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you, under certain conditions.
To exercise any of these rights, please contact us at wecare@ayurvaid.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device when you visit a site. They help us analyze web traffic, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated effective date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us at:
Company Name: Kerala First Health Service Pvt Ltd.
Address: 2nd Floor, No 547, 9th Cross, Axis Thillai, Above IndusInd Bank, JP Nagar 3rd Phase, Bengaluru, Bengaluru Urban, Karnataka, 560078
Email: wecare@ayurvaid.com
Phone Number: +91 89514 02225
